We're here to help

We pride ourselves on having a quick and reliable support team. If your question has not been answered in the F.A.Q below, feel free to send us an email by clicking the button below.

Discord Guides

Set-up and release guides are shared in our Discord server, which you gain access to once you have purchased CyberAIO.

Video Guides

Coming soon.

Urgent Support

Contact one of our support members directly in our Discord chat.

Frequently Asked Questions

We've compiled a list of answers to common questions.

CyberAIO is written in C# and is therefore optimised for Windows. You can run Cyber on Mac OS via a server or virtual Windows. We recommend using Vultr. If you have any questions or issues regarding servers please contact the provider directly.

If you’ve purchased the bot after 6/03/2018 you will be expected to pay a renewal fee every 6 months, starting from 6 months after your purchase date. The fee is just £50 GBP and will allow you to keep receiving updates for CyberAIO as well as giving you full member permissions in the Discord. This means you’ll still have access to the monitors, scrapers, release guides and 24/7 support. 

If you decide to not renew you will no longer have access to the member Discord and you will not receive any update as well as being placed placed in a separate channel, if you then decide to renew you will be granted full permissions again and added back to all the channels and receive the most recent update for the time period you paid for.

To run the bot you will need to download and install the following:
• .Net 4.7+: https://download.microsoft. com/download/8/E/2/8E2BDDE7- F06E-44CC-A145-56C6B9BBE5DD/ NDP471-KB4033344-Web.exe
• Visual C++ redistributable 2013: https://download.microsoft. com/download/2/E/6/2E61CFA4- 993B-4DD4-91DA-3737CD5CD6E3/ vcredist_x86.exe

To view our full supported site list please see the home page. If you have any suggestions on new sites you’d like to see added feel free to drop us an email or a DM on Twitter.

CyberAIO is a bot with limited availability. Please keep an eye on our Twitter for information on restocks.

Since CyberAIO is a digital product we do not accept any refunds. All sales are final. Any attempts to chargeback will result in your license key being revoked without notice and you will be removed from our Discord server.

Please keep an eye on our Discord server as we release set-up guides for every hyped drop.

Please check your emails as you will gain an invite link to the Discord in the same email as your license key.

Please view our region list on the home page. We’re constantly adding new locales to the bot, if you require your region to be added then drop us an email or a DM on Twitter and we’ll be able to accommodate for you.

Please email [email protected] to discuss the possibility of a group buy.

CyberAIO does not allow reselling of the bot. We do not offer Discord access or support unless you purchase directly from our store.